Private chef FAQs
Private chef FAQs,
made simple.
From finding your chef to getting ready for dinner. Here is what to know about booking, pricing and your Chefpost experience.
Have something
in mind?
Talk to our Customer Experience team about your plans or an existing booking.
Get in touchBooking your chef
Start with the experience you have in mind.
How do I book a chef?
Browse chefs and services on the Chefpost website. Search with your date, time, zip code and preferred service or cuisine, then explore the chefs who match your search.
- Open a chef's profile to see their menus, services and pricing.
- Choose the menu or service you would like to book.
- Continue to checkout and follow the available sign-in or guest-booking steps.
For a custom experience or help with your plans, contact our Customer Experience team.
How much does a private chef cost?
Pricing depends on the chef, service, menu, number of guests and location. Each chef's profile shows the prices for their menus and services. Our private chef cost guide explains the factors that affect a quote; its ranges are estimates, and final pricing comes from each chef.
For a custom inquiry, contact our Customer Experience team.
Does Chefpost serve my area?
Visit Areas We Serve to explore Chefpost's cities and neighborhoods. When you browse chefs, enter your location and preferred date to see the results for your search. Contact our team if you need help with your location or plans.
Can I choose my own chef?
Yes. When you browse chefs, you can open their profiles, compare menus and pricing, and select the chef and service you would like to book. Our Customer Experience team can also help with a more personalized request.
What is included
The details that make hosting easier.
Are groceries included?
Grocery and produce shopping is included when the service you choose includes ingredients. Check the details of your selected menu or service, and contact our team if you need clarification before booking.
What does the chef take care of?
The Chefpost experience includes preparing and cooking your selected food at your home, then plating, serving or storing the meals as appropriate for your service.
Your chef cleans the cooking area and washes the utensils, pots and pans used during the service. Your kitchen is left the way it was received.
Food containers are not included. If you do not have containers, please let us know in advance.
Can I arrange extras for an event?
Ask our Customer Experience team about plates and table setting, decor, personalized or themed decor, servers, flower arrangements and buffet serveware. These additional services cost extra. Contact the team to discuss your event and the details.
Before your chef arrives
Plan the timing of your experience.
What time should I book my chef for dinner?
The time you book is the chef's arrival time. As a general guide, allow approximately two hours for preparation and cooking. For a 7:00 pm meal, that would mean a 5:00 pm arrival. Preparation time varies with the menu and service, so this is a planning example.
Confirm the timing for your menu with our Customer Experience team before booking.
Changes and cancellations
Need to change a plan? Here are the booking policies.
How do I reschedule my booking?
You can reschedule your bookings up and until 48 hours before the booking time. To modify the time and date of your booking please contact our Customer Experience team by phone or email: Phone: (754) 247-1998 (Monday to Friday from 9:00 am - 6:00 pm EST) Email: contact@chefpost.com
What is the Chefpost cancellation policy?
You can cancel your booking directly on your Chefpost account or app. Please note our cancellation policies:
- Service or event can be canceled for a full refund anytime before and until 48 hours before the service/event start time.
- If the booking is canceled within 48 hours prior to any scheduled service, it will not be eligible for a full refund and 50% of the service price will be charged.
- If you booked a service within the 48-hour period, you are able to cancel the booking within the next 24 hours and be eligible for a full refund.
- If the service is booked with a 24-hour window and is canceled, 50% of the service price will be charged.
If you need to cancel less than 48 hours before your service time, please contact our Chefpost Experience team by phone at (754) 247-1998 (Monday to Friday from 9:00 am - 6:00 pm EST) or by email: bookings@chefpost.com. Please note we always want to work with you to help you with any issue and we kindly ask you to be understanding of the Chef's time and cost associated with every booking.
Health and safety
Talk through your arrangements before booking.
Who can I contact about health and safety arrangements?
Please contact our Customer Experience team before booking to discuss health and safety arrangements for your service. If you already have a booking, contact the team with your questions or any changes you need to discuss.
We are here to help
A question about your table?
Tell us what you are planning. Our Customer Experience team can help with the details.