Private chef FAQs

Private chef FAQs,
made simple.

From finding your chef to getting ready for dinner. Here is what to know about booking, pricing and your Chefpost experience.

Let's make it personal

Have something
in mind?

Talk to our Customer Experience team about your plans or an existing booking.

Get in touch

Booking your chef

Start with the experience you have in mind.

How do I book a chef?

Browse chefs and services on the Chefpost website. Search with your date, time, zip code and preferred service or cuisine, then explore the chefs who match your search.

  1. Open a chef's profile to see their menus, services and pricing.
  2. Choose the menu or service you would like to book.
  3. Continue to checkout and follow the available sign-in or guest-booking steps.

For a custom experience or help with your plans, contact our Customer Experience team.

How much does a private chef cost?

Pricing depends on the chef, service, menu, number of guests and location. Each chef's profile shows the prices for their menus and services. Our private chef cost guide explains the factors that affect a quote; its ranges are estimates, and final pricing comes from each chef.

For a custom inquiry, contact our Customer Experience team.

Does Chefpost serve my area?

Visit Areas We Serve to explore Chefpost's cities and neighborhoods. When you browse chefs, enter your location and preferred date to see the results for your search. Contact our team if you need help with your location or plans.

Can I choose my own chef?

Yes. When you browse chefs, you can open their profiles, compare menus and pricing, and select the chef and service you would like to book. Our Customer Experience team can also help with a more personalized request.

What is included

The details that make hosting easier.

Are groceries included?

Grocery and produce shopping is included when the service you choose includes ingredients. Check the details of your selected menu or service, and contact our team if you need clarification before booking.

What does the chef take care of?

The Chefpost experience includes preparing and cooking your selected food at your home, then plating, serving or storing the meals as appropriate for your service.

Your chef cleans the cooking area and washes the utensils, pots and pans used during the service. Your kitchen is left the way it was received.

Food containers are not included. If you do not have containers, please let us know in advance.

Can I arrange extras for an event?

Ask our Customer Experience team about plates and table setting, decor, personalized or themed decor, servers, flower arrangements and buffet serveware. These additional services cost extra. Contact the team to discuss your event and the details.

Before your chef arrives

Plan the timing of your experience.

What time should I book my chef for dinner?

The time you book is the chef's arrival time. As a general guide, allow approximately two hours for preparation and cooking. For a 7:00 pm meal, that would mean a 5:00 pm arrival. Preparation time varies with the menu and service, so this is a planning example.

Confirm the timing for your menu with our Customer Experience team before booking.

Changes and cancellations

Need to change a plan? Here are the booking policies.

How do I reschedule my booking?

You can reschedule your bookings up and until 48 hours before the booking time. To modify the time and date of your booking please contact our Customer Experience team by phone or email: Phone: (754) 247-1998 (Monday to Friday from 9:00 am - 6:00 pm EST) Email: contact@chefpost.com

What is the Chefpost cancellation policy?

We understand that plans can change. Because our chefs reserve their time specifically for each booking and may begin planning, shopping, and preparation in advance, cancellation terms vary depending on the type of service.

Meal Prep Services

  • Meal prep bookings may be canceled for a full refund up to 48 hours before the scheduled service start time.
  • Cancellations made within 48 hours of the scheduled service are subject to a 50% cancellation fee.
  • If a meal prep service is booked within the 48-hour window, you may cancel within 24 hours of making the booking and receive a full refund, provided the cancellation is not within 24 hours of the scheduled service.
  • Bookings made within 24 hours of the service time are subject to a 50% cancellation fee if canceled.

Events & Special Occasions

This includes private dinners, brunches, celebrations, holiday gatherings, cooking experiences, and other event-style bookings.

  • Event bookings may be canceled for a full refund up to 7 days before the scheduled event.
  • Cancellations made less than 7 days before the event are subject to a 50% cancellation fee.
  • Same-day cancellations and no-shows are non-refundable.
  • During the holiday season and other high-demand dates, the 7-day cancellation policy is especially important, as chefs reserve the date and often begin menu planning, sourcing, and preparation well in advance.

If you need to cancel within the applicable cancellation window, please contact the Chefpost Experience Team at (754) 247-1998 or contact@chefpost.com.

We will always do our best to help when plans change, and we kindly ask our clients to be mindful of the chef’s reserved time, preparation, and costs associated with each booking.

Health and safety

Talk through your arrangements before booking.

Who can I contact about health and safety arrangements?

Please contact our Customer Experience team before booking to discuss health and safety arrangements for your service. If you already have a booking, contact the team with your questions or any changes you need to discuss.

We are here to help

A question about your table?

Tell us what you are planning. Our Customer Experience team can help with the details.

Contact Chefpost